Consumer Complaints

If you have a complaint about ratings, field verification, diagnostic testing services, or reports issued by Viridiant, one of our Technical Advisors, or a HERS Rater under our Providership, please use the below form to register that complaint. Viridiant will review the information and provide an initial response within 5 business days.

Consumer Complaint

Complaints about Viridiant

Name(Required)

First Last

Email(Required)

Phone(Required)

Address of Project(Required)

Street Address Address Line 2 City State ZIP Code

Services Received(Required)

Complaint(Required)

Desired Resolution(Required)

Additional Comments?

Preferred Method of Contact(Required)

Phone

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Information about the Complaint Resolution Process

For more information on RESNET’s Complaint Resolution process, Standards, and Code of Ethics please see the following links:

RESNET complaint resolution process webpage: http://www.resnet.us/complaint-resolution
RESNET Standards of Practice webpage: http://www.resnet.us/professional/standards/practice
RESNET Code of Ethics webpage: http://www.resnet.us/professional/standards/ethics
File a code of ethics complaint: http://www.resnet.us/standards/complaint